{"id":1274,"date":"2023-04-09T20:41:36","date_gmt":"2023-04-09T18:41:36","guid":{"rendered":"http:\/\/verwaltungsgestaltung.de\/notizen\/?p=1274"},"modified":"2023-04-11T00:25:30","modified_gmt":"2023-04-10T22:25:30","slug":"week-49-at-the-digital-service-notes-for-3-7-april-2023","status":"publish","type":"post","link":"https:\/\/verwaltungsgestaltung.de\/notizen\/2023\/04\/09\/week-49-at-the-digital-service-notes-for-3-7-april-2023\/","title":{"rendered":"Week #49 at the Digital Service: Notes for 3\u20137 April 2023"},"content":{"rendered":"\n

I read a bit between walks with dogs, feeding rolled oats to ducks, and travelling through Germany from east to west and up north.<\/p>\n\n\n\n

I bought the book \u2018Org Design for Design Orgs\u2019 in 2016 when it was first published, but I didn\u2019t get past the second chapter then. Chapter 3 is where the helpful and good content follows, though. Authors Peter Merholz and Kristin Skinner, who have seen in-house teams in various shapes and sizes, share their 12 qualities for effective design organisations. They are:<\/p>\n\n\n\n

Foundation<\/strong>
1. Shared sense of purpose
2. Focused, empowered leadership
3. Authentic user empathy
4. Understand, articulate, and create value<\/p>\n\n\n\n

Output<\/strong>
5. Support the entire journey
6. Deliver at all levels of scale
7. Establish and uphold standards of quality
8. Value delivery over perfection<\/p>\n\n\n\n

Management<\/strong>
9. Treat team members as people, not resources
10. Diversity of perspective and background
11. Foster a collaborative environment
12. Manage operations effectively<\/p>\n\n\n\n

In some areas, we have been doing a lot of work. In others, the organisational setup was already a massive enabler before I joined. Then in others, I know there is more work to do as the organisation and design team grows and evolves. <\/p>\n\n\n\n

The areas and 12 qualities resonate with me, and I want to share and discuss reflections with the design management team in the coming days. I also miss some exchanges with other Heads of Design about these things. So I should bring that to the Berlin Service Design Leads table when it happens again. Or call some former colleagues for a chat. <\/p>\n\n\n\n

There are various other aspects to chew on. I\u2019ll keep doing that for the coming days.<\/p>\n\n\n\n

Building an archive of past work <\/h2>\n\n\n\n

With some spare time this week, I compiled\u00a0a simple page listing all talks and workshops I have given<\/a>\u00a0over the past 12 years.<\/p>\n\n\n\n

Back in June, I started researching and collecting activities. I found 66 in total. That\u2019s 5 to 6 per annum on average \u2013 and only a quarter I did alone. By far, most of the sessions I did with colleagues at work or friends \u2013 22 collaborators in total.<\/p>\n\n\n\n

Collaborating with others is how I get things done and how they turn out well. Or at least better. So far, I have done 2 talks together with colleagues at Digital Service. In the coming months, I\u2019d like to do more. After the pandemic years have been calmer, and I did 4 talks last year, I would like to get back to the average. Doing things together with others gives them space and makes 2 people share the duty.<\/p>\n\n\n\n

\n

Work in progress: An archive page with all public talks and workshops I gave in the past 12 years\u2014including links to slides & video recordings.

Let me know if you\u2019ve seen me talking elsewhere and would like to access the material. Surely, I missed things:https:\/\/t.co\/w6JCM2NkZR<\/a><\/p>— Martin Jordan ? ? @martinjordan@mastodon.social (@Martin_Jordan) April 8, 2023<\/a><\/blockquote>