{"id":2795,"date":"2024-02-25T22:57:38","date_gmt":"2024-02-25T21:57:38","guid":{"rendered":"https:\/\/verwaltungsgestaltung.de\/notizen\/?p=2795"},"modified":"2024-04-14T19:00:18","modified_gmt":"2024-04-14T17:00:18","slug":"week-95-at-the-digital-service-notes-for-19-23-february-2024","status":"publish","type":"post","link":"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/","title":{"rendered":"Week #95 at the Digital Service: Notes for 19\u201323 February 2024"},"content":{"rendered":"\n<p>This week, I vacationed and nothing else.<\/p>\n\n\n\n<p>I spent time in northern Vietnam and northern Taiwan. <\/p>\n\n\n\n<p>In Taipei, after walking the city for a few hours, I noticed the \u2018Air Defence Shelter\u2019 signs on side streets, corners, and at the entrance of underground stations. While life in Taiwan doesn\u2019t feel different from that in other developed countries, the signs are reminding people of the invisible threat looming. It made the government\u2019s preparedness for possible events to come tangible. The next crisis and emergency is considered and planned for.<\/p>\n\n\n\n<p>Recalling the alertness of my Taiwanese colleagues in conversations, it\u2019s something German government colleagues appear to be missing. Considering the poly-crisis and the many huge tasks for governments on the horizon for the 2030s and 2040s, I believe there is a limited time window to create robust building blocks for digital infrastructure. The time was there in the last decade and is still there in this decade. However, the fundamental things we haven\u2019t created by the end of the 2020s will be increasingly costly in the years after.<\/p>\n\n\n\n<p>Experiencing the COVID-19 pandemic while working in the UK government demonstrated the power of well-functioning, well-tested building blocks for digital services. One example is the UK\u2019s <a href=\"https:\/\/services.blog.gov.uk\/2021\/07\/05\/designing-a-national-booking-service-for-covid-19-vaccination-appointments\/\">COVID-19 vaccination appointment service<\/a>, a high-quality service that was assembled in very little time. Later, in autumn 2021, with input from many people, my team wrote <a href=\"https:\/\/www.gov.uk\/service-manual\/agile-delivery\/making-services-in-an-emergency\">guidance on \u2018Making services in an emergency\u2019<\/a>. The guidance contains recommendations like \u201cReuse as much as possible\u201d and \u201cPrototype extremely rapidly\u201d. To do that, you need to have build capability and capacity. The German public sector still has far too little of both. That is why I am concerned if Germany doesn\u2019t turn things around relatively soon.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">Considering what it takes to change a form<\/h2>\n\n\n\n<p>When entering Taiwain and receiving the arrival card for visitors during the flight, I wondered how that might evolve. <\/p>\n\n\n\n<p>With <a href=\"https:\/\/en.wikipedia.org\/wiki\/Audrey_Tang\">Audrey Tang<\/a>, Taiwan had the first transgender minister and recently made same-gender marriages legal as the first Asian country. However, its arrival cards still only allow binary gender identification, as Taiwan does not legally recognise intersexual people at present.<br><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1500\" src=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan.jpg\" alt=\"A small bilingual government form in a light grey surface \u2013 in traditional Chinese and English it says \u2018ARRIVAL CARD\u2019; it contains about two dozen fields including name, date of birth, address, passport number, purpose of visit\" class=\"wp-image-2855\" srcset=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan.jpg 2000w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan-300x225.jpg 300w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan-1024x768.jpg 1024w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan-768x576.jpg 768w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan-1536x1152.jpg 1536w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Arrival-card-Taiwan-1568x1176.jpg 1568w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><figcaption class=\"wp-element-caption\">The arrival card received on the aeroplane before arriving in Taiwan<\/figcaption><\/figure>\n<\/div>\n\n\n<p>The current arrival card for Taiwan asks for the traveller\u2019s gender. It offers the options \u2018male\u2019 and \u2018female\u2019 only. The International Civil Aviation Organization recognises a third option with \u2018X\u2019, though. <\/p>\n\n\n\n<p>So, what needs to happen to change the form? As it is not about Taiwanese passport holders, there would be no change of law required. The internationally shared computer systems should already consider and allow the option \u2018X\u2019 or \u2018&lt;\u2019 as it seems to be presented in machine-readable format, according to the German Foreign Office. Is it just a change of low-level policy that would lead to the redesign and reprint of the Taiwanese Immigration Office form?<\/p>\n\n\n\n<p>German law and passports support the third option. German passport holders are also allowed to have the third option in the official register of births, marriages, and deaths, but then\u2014to avoid discrimination when travelling to certain countries\u2014they can use either \u2018male\u2019 or \u2018female\u2019 in the passport.<\/p>\n\n\n\n<p>So, to me, it was unclear how people with \u2018X\u2019 instead of \u2018M\u2019 or \u2018F\u2019 in their passport proceed with this form. I did not ask, though. And, this train of thought also ends here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">What\u2019s next<\/h2>\n\n\n\n<p>I have another half-week of vacation, split between Taipei and Hong Kong. Until then, I\u2019ll stay away from work and enjoy my surroundings. I might still meet with some more local designers before returning to Europe.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Martin\u2019s week 95 was not a work week. He did reflect on things he saw when visiting Taiwan: a future preparedness for emergencies and what it takes to change paper forms.<\/p>\n","protected":false},"author":1,"featured_media":2796,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,7],"tags":[],"class_list":["post-2795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english","category-weeknote","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Week #95 at the Digital Service: Notes for 19\u201323 February 2024 - Verwaltungsgestaltung \u2022 Notizen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/\"},\"author\":{\"name\":\"Martin Jordan\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#\/schema\/person\/701c6d4d31c2f752efcdb1c45fb7a25d\"},\"headline\":\"Week #95 at the Digital Service: Notes for 19\u201323 February 2024\",\"datePublished\":\"2024-02-25T21:57:38+00:00\",\"dateModified\":\"2024-04-14T17:00:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/\"},\"wordCount\":608,\"publisher\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#organization\"},\"image\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2024\/03\/Air-Defense-Shelter-Sign-Taipei-Taiwan-Zhongshan-Station.jpg\",\"articleSection\":[\"English\",\"Weeknote\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/\",\"url\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2024\/02\/25\/week-95-at-the-digital-service-notes-for-19-23-february-2024\/\",\"name\":\"Week #95 at the Digital Service: Notes for 19\u201323 February 2024 - 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