{"id":4334,"date":"2025-03-09T22:25:21","date_gmt":"2025-03-09T21:25:21","guid":{"rendered":"https:\/\/verwaltungsgestaltung.de\/notizen\/?p=4334"},"modified":"2025-03-09T22:36:18","modified_gmt":"2025-03-09T21:36:18","slug":"week-149-at-the-digital-service-notes-for-3-7-march-2025","status":"publish","type":"post","link":"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/","title":{"rendered":"Week #149 at the Digital Service: Notes for 3\u20137 March 2025"},"content":{"rendered":"\n<p>It was a rather cosy round on Thursday evening. We got together for the first time this year for <a href=\"https:\/\/www.meetup.com\/offentliches-gestalten-shaping-public-sectors-future\/\">our public-facing meetup<\/a>. Some 30 curious people joined us. Hosted at CityLAB Berlin again, we discussed \u2018Better voting, better democracy\u2019. <\/p>\n\n\n\n<p>We heard from 2 organisations dedicated to supporting democracy and enhancing transparency within our government system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">Discussing how to fortify democracy<\/h2>\n\n\n\n<p>How do we help citizens vote for the political parties and candidates that match their preferences? <\/p>\n\n\n\n<p>How can we ensure that elected officials act in our best interests and uphold their promises? <\/p>\n\n\n\n<p>How do we verify their integrity and scrutinise their activities?<\/p>\n\n\n\n<p>We were delighted to have Pamela Brandt, project lead for the <a href=\"https:\/\/www.wahl-o-mat.de\/\">vote-matching tool \u2018Wahl-O-Mat\u2019<\/a>, kick things off. For over 20 years, she has been leading the probably most endured, well-known and successful citizen-facing tool the federal government has created. By rating 38 statements with agree, neutral or disagree, the user gets presented their matching rate with the political parties running in the election. <\/p>\n\n\n\n<p>Pamela reported that the Wahl-O-Mat has been used 26 million times in the 2.5 weeks during the election run-up. In a survey, 10 to 20% of the users stated they were not interested in politics. Even in an age of little attention, the average person spends 9:40 minutes with the tool, which is remarkable. Since its introduction in 2002, the tool has been used around 160 million times. 85% of the users stated they enjoyed using the tool, and 69% talked to others about the results they got.<\/p>\n\n\n\n<p>These are some impressive numbers. Participants even wanted to hear more stats when they could ask.<\/p>\n\n\n\n<p>The second speaker was Anne Hoppe, project manager at Abgeordnetenwatch, the German pendant of the UK parliamentary monitoring website TheyWorkForYou. They presented the NGO\u2019s offering, which also came with an MP match checker. It has been used some 1.2 million times in the past few weeks. Their page also allows constituents to write short questions for their MPs. Some answer very quickly, some don\u2019t.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-1024x682.jpg\" alt=\"\" class=\"wp-image-4375\" srcset=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-1024x682.jpg 1024w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-300x200.jpg 300w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-768x512.jpg 768w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-1536x1024.jpg 1536w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers-1568x1045.jpg 1568w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-speaker-Questions-answers.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Both speaker took many questions. We even extended the question section by concluding with an added panel. \u201cHow can government and non-government institutions support democracy? Also, what can individuals do?\u201d, I asked. \u201cWrite MPs more often\u201d, Anne from Abgeordenwatch answered. The question of what should be focus areas in the coming years was mostly left unanswered. <\/p>\n\n\n\n<p>As I mentioned earlier, when organising events like these, I am mostly driven by my own curiosity, and then I am happy that others want to explore these themes as much as I do.<\/p>\n\n\n\n<blockquote class=\"bluesky-embed\" data-bluesky-uri=\"at:\/\/did:plc:cmith4m3qzwqeocqn2ptgwft\/app.bsky.feed.post\/3ljqjx6tis22b\" data-bluesky-cid=\"bafyreibp62cuc5wj4f3onafxfjq5upo33j6jfdyua3y3xhhhc3wjot2vbi\"><p lang=\"en\">Powerful discussions on \u2018Better #voting, better #democracy\u2019 tonight at @tsbberlin.bsky.social\u2019s CityLAB at our 8th public sector meetup.\n\nWe welcomed Anne Hoppe from @abgeordnetenwatch.de and Pamela Brandt from @bpb.de to talk about their democracy-informing work, informing some 20+ million people.<br><br><a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljqjx6tis22b?ref_src=embed\">[image or embed]<\/a><\/p>&mdash; Martin Jordan (<a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft?ref_src=embed\">@martinjordan.com<\/a>) <a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljqjx6tis22b?ref_src=embed\">March 6, 2025 at 11:25 PM<\/a><\/blockquote><script async src=\"https:\/\/embed.bsky.app\/static\/embed.js\" charset=\"utf-8\"><\/script>\n\n\n\n<p>Earlier this week, I finished editing the previous meetup\u2019s talks.<\/p>\n\n\n\n<p>Nic\u2019s talk was still missing. Now, it\u2019s up on YouTube.<\/p>\n\n\n\n<p>It\u2019s a powerful story of a developer becoming an entire service team of one, creating comprehensive guidance and products for English-speaking citizens that the city of Berlin should be providing instead.<\/p>\n\n\n\n<blockquote class=\"bluesky-embed\" data-bluesky-uri=\"at:\/\/did:plc:cmith4m3qzwqeocqn2ptgwft\/app.bsky.feed.post\/3ljk2e2fass2c\" data-bluesky-cid=\"bafyreib64gvqpps26czich3l7xpiz4o6xnflixltvpqhymz5qt3xc6ecse\"><p lang=\"en\">The public sector doesn\u2019t always manage to do what people expect it to. Sometimes, engaged members of civic society step in to fill the gaps.\n\nAt our last meetup, @allaboutberlin.bsky.social\u2019s Nic shared how he created the most helpful website for immigrants in Berlin\nwww.youtube.com\/watch?v=50uO&#8230;<br><br><a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljk2e2fass2c?ref_src=embed\">[image or embed]<\/a><\/p>&mdash; Martin Jordan (<a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft?ref_src=embed\">@martinjordan.com<\/a>) <a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljk2e2fass2c?ref_src=embed\">March 4, 2025 at 9:30 AM<\/a><\/blockquote><script async src=\"https:\/\/embed.bsky.app\/static\/embed.js\" charset=\"utf-8\"><\/script>\n\n\n\n<p>I still need to finish a few video recordings from earlier rounds.<\/p>\n\n\n\n<p>Then, we already have the following two meetups on our calendars \u2013 although they have not been announced yet.<\/p>\n\n\n\n<p>In early April, we want to discuss \u2018Checks &amp; balances\u2019. We had planned that topic for December but struggled to get commitments from enough speakers before Christmas.<\/p>\n\n\n\n<p>Then for <a target=\"_blank\" href=\"https:\/\/gaad.org\/\" rel=\"noreferrer noopener\">Global Accessibility Awareness Day<\/a> on 15 May, we want to discuss \u2018Accessible for everyone\u2019 \u2013 or something along those lines.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">Connecting more loose dots<\/h2>\n\n\n\n<p>For the second time in a month, we synced with our colleagues working on the <a href=\"https:\/\/www.kern-ux.de\/\">KERN Design System<\/a>. We have made modest progress on the Service Standard and related guidance we need to produce. But that changed on Friday when we <a href=\"https:\/\/www.digitale-verwaltung.de\/Webs\/DV\/DE\/onlinezugangsgesetz\/rahmenarchitektur\/standardisierung\/din-spec\/din-spec-66336.html?nn=21256174\">published the DIN specification<\/a> underpinning the updated Service Standard. Quite a bit of attention went into preparing the publication \u2013 including making various graphics.<\/p>\n\n\n\n<p>Working from this foundation, we can collaboratively develop content on top of it, including a more plain language version, case studies, thorough guidance and improved peer review templates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-1024x682.jpg\" alt=\"A sticker on a laptop saying: \u201cDIN SPEC 66336 \u2013 I\u2019m onboard!\u201d\" class=\"wp-image-4391\" srcset=\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-1024x682.jpg 1024w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-300x200.jpg 300w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-768x512.jpg 768w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-1536x1024.jpg 1536w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop-1568x1045.jpg 1568w, https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/DIN-SPEC-Sticker-Laptop.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Our KERN colleagues created some broader design guidance, which we jointly decided would instead fit with the Service Standard. We also touched on elements of the umbrella brand and its roll-out.<\/p>\n\n\n\n<p>These are topics we would rather workshop in person, though. We aim to meet later this month in Hanover for the annual IT Planning Council conference. It\u2019s exclusive to public servants, and it\u2019s been quite a while since I last joined. Working across organisational borders in the German public sector remains rare.<\/p>\n\n\n\n<p>I look forward to modelling some good practice here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">Putting another newspaper together<\/h2>\n\n\n\n<p>The Service Gazette Vol. 10, No. 1 is slowly coming together. Celebrating 10 years of the printed paper, we plan to publish the latest edition for the <a href=\"https:\/\/international.gebruikercentraal.nl\/conference2025\/\">Amsterdam User Needs First conference in April<\/a>.<\/p>\n\n\n\n<p>Having completed the most recent edition for the Helsinki conference in October, it proves we just need a good deadline to work against.<\/p>\n\n\n\n<p>We will make another 12-pager, and so far, we have 8 stories confirmed. Authors will have to send us their drafts by 21 March.<\/p>\n\n\n\n<blockquote class=\"bluesky-embed\" data-bluesky-uri=\"at:\/\/did:plc:cmith4m3qzwqeocqn2ptgwft\/app.bsky.feed.post\/3ljwzm6nxfs2i\" data-bluesky-cid=\"bafyreiecvussdjzll3epfjbi6ai6xyc3io5ub4bfgbxz36sm6o4gw6wgo4\"><p lang=\"en\">The next #ServiceGazette is coming together.\n\nIt\u2019s the printed newspaper for and from service innovators we have been making for 10 years now.\n\nWe will have contributors from at least 5 different countries and regions \ud83c\uddea\ud83c\uddfa\ud83c\uddf3\ud83c\uddf1\ud83c\uddf8\ud83c\uddec\ud83c\uddec\ud83c\udde7\ud83c\uddfa\ud83c\uddf8 \u2013 reflecting on current developments, their practice and future approaches.<br><br><a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljwzm6nxfs2i?ref_src=embed\">[image or embed]<\/a><\/p>&mdash; Martin Jordan (<a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft?ref_src=embed\">@martinjordan.com<\/a>) <a href=\"https:\/\/bsky.app\/profile\/did:plc:cmith4m3qzwqeocqn2ptgwft\/post\/3ljwzm6nxfs2i?ref_src=embed\">March 9, 2025 at 1:21 PM<\/a><\/blockquote><script async src=\"https:\/\/embed.bsky.app\/static\/embed.js\" charset=\"utf-8\"><\/script>\n\n\n\n<p>I\u2019m satisfied with the confirmed stories and look forward to putting the issue together. I hope it will be a little less rushed than the Helsinki edition. But that will only be partially up to me. <\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">What\u2019s next<\/h2>\n\n\n\n<p>On Thursday, we will have another exchange with our UK Ministry of Justice colleagues. I will also have an exchange with a colleague from the European Commission on Monday.<\/p>\n\n\n\n<p>On Wednesday, we plan to have a half-day Service Manual content kick-off. I reckon I will have to undust some previous presentations for that.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In his week 149 at Digital Service, the DIN specification underpinning the updated Service Standard for the German government was published. Martin co-ran a meetup on \u2018Better voting, better democracy\u2019. He also started planning out the upcoming Service Gazette.<\/p>\n","protected":false},"author":1,"featured_media":4335,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,7],"tags":[],"class_list":["post-4334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english","category-weeknote","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Week #149 at the Digital Service: Notes for 3\u20137 March 2025 - Verwaltungsgestaltung \u2022 Notizen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\"},\"author\":{\"name\":\"Martin Jordan\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#\/schema\/person\/701c6d4d31c2f752efcdb1c45fb7a25d\"},\"headline\":\"Week #149 at the Digital Service: Notes for 3\u20137 March 2025\",\"datePublished\":\"2025-03-09T21:25:21+00:00\",\"dateModified\":\"2025-03-09T21:36:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\"},\"wordCount\":1086,\"publisher\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#organization\"},\"image\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-chatting.jpg\",\"articleSection\":[\"English\",\"Weeknote\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\",\"url\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\",\"name\":\"Week #149 at the Digital Service: Notes for 3\u20137 March 2025 - Verwaltungsgestaltung \u2022 Notizen\",\"isPartOf\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-chatting.jpg\",\"datePublished\":\"2025-03-09T21:25:21+00:00\",\"dateModified\":\"2025-03-09T21:36:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/03\/09\/week-149-at-the-digital-service-notes-for-3-7-march-2025\/#primaryimage\",\"url\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-chatting.jpg\",\"contentUrl\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2025\/03\/Meetup-8-chatting.jpg\",\"width\":2000,\"height\":1333,\"caption\":\"A red and green poster with the text \\\"Better voting, better democracy\\\" is pinned to a whiteboard in a room with purple lighting. 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