{"id":4579,"date":"2025-04-27T17:47:03","date_gmt":"2025-04-27T15:47:03","guid":{"rendered":"https:\/\/verwaltungsgestaltung.de\/notizen\/?p=4579"},"modified":"2025-05-04T17:49:05","modified_gmt":"2025-05-04T15:49:05","slug":"week-156-at-the-digital-service-notes-for-21-25-april-2025","status":"publish","type":"post","link":"https:\/\/verwaltungsgestaltung.de\/notizen\/2025\/04\/27\/week-156-at-the-digital-service-notes-for-21-25-april-2025\/","title":{"rendered":"Week #156 at the Digital Service: Notes for 21\u201325 April 2025"},"content":{"rendered":"\n

Shaky evidence of a pretty solid podcast recording session: On Wednesday afternoon, I joined Ann-Christin Ahrens and Daniela Hensel on their podcast \u2018why\u2019<\/a>.<\/p>\n\n\n\n

They started the podcast series in the summer of 2023 and have made it to 11 episodes so far. There aren\u2019t many service design podcasts in German. So, it\u2019s great it exists. Previous guests were Prof Birgit Mager, who I joined on another podcast earlier this year<\/a>, and also my former colleague Anika Wilczek. The public sector is relatively well covered \u2013 next to guests from the private sector.<\/p>\n\n\n\n

We recorded for about 50 minutes. The final cut should be around 30 minutes or so. It will come out in June.<\/p>\n\n\n\n

Preparing a new home for the updated Service Standard<\/h2>\n\n\n\n

After over 9 months of work on the new Service Standard, things became more tangible this week. Finally.<\/p>\n\n\n\n

Designer Tito joined our team temporarily to help us prototype the future home of the Service Standard and related guidance.<\/p>\n\n\n\n

After content designer Linn and I made a sketch a few weeks ago, Tito brought things to the next level. He went beyond the landing page, listing the 13 points. Now, there is an overview page for each of them. Tito also made a history page telling the origins of the German Service Standard and drafted a page with updates and the DIN specification itself.<\/p>\n\n\n\n

We have to tweak a few more things before showing the prototype to attendees of the content workshop we are running from next Tuesday onwards. <\/p>\n\n\n\n

The prototype utilises the elements of the umbrella brand<\/a>. It builds on the KERN Design System<\/a>, contains the Federal header \u2013 similar to those on US and EU websites, displays the cross-government eagle symbol and aims to claim servicestandard.gov.de.<\/p>\n\n\n\n

It feels great seeing these things coming together \u2013 while this is still just the starting point of much more work to come. <\/p>\n\n\n\n

Planning next peer reviews<\/h2>\n\n\n\n

Lene and I got together to review which services should receive a peer review next. After a great run throughout summer and autumn, we slowed down quite a bit.<\/p>\n\n\n\n

Now, at least 3 services at DigitalService should receive a review in the coming weeks: civil court claims service, the open data platform for legal information, and more legal aid services in the justice space. The latter had their last peer review about 1.5 years ago<\/a>. Since then, it has evolved much.<\/p>\n\n\n\n

There are multiple reasons why it matters:<\/p>\n\n\n\n