{"id":635,"date":"2022-12-11T22:51:29","date_gmt":"2022-12-11T21:51:29","guid":{"rendered":"http:\/\/verwaltungsgestaltung.de\/notizen\/?p=635"},"modified":"2022-12-12T00:46:24","modified_gmt":"2022-12-11T23:46:24","slug":"week-32-at-the-digital-service-notes-for-5-9-december","status":"publish","type":"post","link":"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/","title":{"rendered":"Week #32 at the Digital Service: Notes for 5\u20139 December"},"content":{"rendered":"\n<p>This week was social, reflective and celebratory. <\/p>\n\n\n\n<p>On Tuesday, the design team got together for an extended afternoon <a href=\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/09\/24\/week-21-at-the-digital-service-notes-for-19-23-september\/\">to continue some work started on the away day 2.5 months ago<\/a>. <\/p>\n\n\n\n<p>On Wednesday, the German development agency GIZ and the Federal Ministry of Economic Cooperation and Development invited me to their \u2018digilab\u2019 lunch talk series to speak about \u2018innovation labs for transformational policy\u2019. <\/p>\n\n\n\n<p>On Friday, we had the internal DigitalService winter festivities, for which our office got transformed with plenty of seasonal lights for us to have a meal, a laugh and dance together. <\/p>\n\n\n\n<p>The year feels like it\u2019s coming to an end. Things are a little bit slower, but still not slow. And I\u2019d still like to do plenty of things before my break. <\/p>\n\n\n\n<h2 class=\"has-h-3-font-size wp-block-heading\">Taking stock, taking steps<\/h2>\n\n\n\n<p>With the design team reaching 15 people and two-thirds of us joining DigitalService in 2022, we need time for a more profound exchange. So we took an afternoon to recap the year, appreciate everyone\u2019s work and make progress with some of our discipline workstreams. We looked at the number of people we included in qualitative research formats, how we made the design team more visible and established new internal-facing formats.<\/p>\n\n\n\n<p>Taking a cue from what worked well last year at GDS, I shared a form to \u2018submit an appreciation for another designer\u2019. As the team has done a tremendous amount of work over the last months, I wanted us to reflect on it and appreciate the many things done and achieved together in 2022. So everyone could submit short appreciations for colleagues. It could be about a specific piece of work, approach or behaviour \u2013 or something else. In the end, everyone received various anonymous appreciations, which we read out in the afternoon, taking turns.<\/p>\n\n\n\n<p>In another block for the afternoon, the 5-people design principle working group shared their preliminary draft. My colleagues Carina and Marlene facilitated a 2-session to familiarise everyone with the principles, raise feedback, check what\u2019s missing or redundant, and think about what to do with the principles. With clever prompts, we went through all 7 proposed principles and left plenty of comments and suggestions. The cues included questions like \u201cHow would you explain this principle to someone who has nothing to do with design?\u201d, \u201cWhen could this have helped you? Was there a situation\/ conflict\/empowerment around this in your work life?\u201d or \u201cWhat would help you to make this more tangible in your everyday life?\u201d. <\/p>\n\n\n\n<p>Design principles must be relevant, applicable and help resolve situational questions. So I\u2019m looking forward to seeing where this work is going and when we can share it more broadly.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">This afternoon, <a href=\"https:\/\/twitter.com\/DigitalServBund?ref_src=twsrc%5Etfw\">@DigitalServBund<\/a>\u2019s design team got together to reflect on 2022, work out principles for our design work and share some appreciation for each other.<br><br>During all urgent delivery and transformation work, teams must take the time to reflect and take stock. Glad we do! <a href=\"https:\/\/t.co\/nLFxgfn4sU\">pic.twitter.com\/nLFxgfn4sU<\/a><\/p>&mdash; Martin Jordan ? ? @martinjordan@mastodon.social (@Martin_Jordan) <a href=\"https:\/\/twitter.com\/Martin_Jordan\/status\/1600264083206336512?ref_src=twsrc%5Etfw\">December 6, 2022<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>The next day, during our weekly get-together, I also ran a retro to find out how things are in the design discipline. For that, I used the three-little-pigs retro format to uncover what\u2019s already working well and where our focus should be for the new year. It\u2019s the third time I used the format; for this context, it\u2019s a helpful framing. Unfortunately, we didn\u2019t manage to derive enough takeaways, but we will continue next week.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">In today\u2019s <a href=\"https:\/\/twitter.com\/hashtag\/design?src=hash&amp;ref_src=twsrc%5Etfw\">#design<\/a> discipline retro, we discussed what\u2019s not working out yet, what lacks some solidity and what\u2019s already solid\u2014with the support of the 3 little pigs ?<br><br>Plenty to do in a team with 2\u20443 new starters in 2022!<br>(I also fixed the typo at the beginning of the session) <a href=\"https:\/\/t.co\/C7nxCQ2cZ9\">pic.twitter.com\/C7nxCQ2cZ9<\/a><\/p>&mdash; Martin Jordan ? ? @martinjordan@mastodon.social (@Martin_Jordan) <a href=\"https:\/\/twitter.com\/Martin_Jordan\/status\/1600535405543276552?ref_src=twsrc%5Etfw\">December 7, 2022<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>For the Friday festive, I was asked to put together a short list of highlights for the design discipline and reduced it to this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Involving almost 300 users in qualitative research sessions throughout the year<\/li>\n\n\n\n<li>Making the design work visible through blog posts, meetups and conference talks<\/li>\n\n\n\n<li>Starting a more visual culture to express our values and working principles through stickers and posters<\/li>\n\n\n\n<li>Putting accessibility more firmly on the agenda with new formats<\/li>\n\n\n\n<li>Growing the design team to 15 people<\/li>\n<\/ul>\n\n\n\n<p>There is plenty to do in 2023. Five things that are almost guaranteed are these:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accessibility \u2013 investing more in skills and capability<\/li>\n\n\n\n<li>Content design \u2013 demonstrating with our justice service work how we can communicate more clearly with users <\/li>\n\n\n\n<li>Cross-public sector exchange \u2013 establishing it formally through the NExT network <\/li>\n\n\n\n<li>Inclusivity and representation \u2013 ensuring that in all parts of product development<\/li>\n\n\n\n<li>User research processes \u2013 aligning and maturing how we do research across projects and teams<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-h-3-font-size wp-block-heading\">Other things<\/h2>\n\n\n\n<p>After a bit of back and forth, we updated our projects page and finally have everything we do at DigitalService listed on a single page. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Our projects page got an overdue update today \u2013 it\u2019s great to see all the work happening <a href=\"https:\/\/twitter.com\/DigitalServBund?ref_src=twsrc%5Etfw\">@DigitalServBund<\/a> in a neat overview with links to blog posts, GitHub repos etc.<a href=\"https:\/\/t.co\/M7P8pRkw2c\">https:\/\/t.co\/M7P8pRkw2c<\/a><br><br>So far, it\u2019s only updated in German, but more English content is coming soon.<\/p>&mdash; Martin Jordan ? ? @martinjordan@mastodon.social (@Martin_Jordan) <a href=\"https:\/\/twitter.com\/Martin_Jordan\/status\/1600584666385248256?ref_src=twsrc%5Etfw\">December 7, 2022<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Towards the end of the week, we discussed how you know that it\u2019s time to stop discovering and move to make things. It\u2019s something that we have discussed so often. So I didn\u2019t think there would have been much discussion on Twitter after this tweet.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">There\u2019s no time ever when you know *enough* in <a href=\"https:\/\/twitter.com\/hashtag\/discovery?src=hash&amp;ref_src=twsrc%5Etfw\">#discovery<\/a> \u2014 no matter how many weeks and months you\u2019re in. <br><br>Sooner than later, you must start testing some formed hypotheses by making things.<br><br>To make that transition easier, move gently from <a href=\"https:\/\/twitter.com\/hashtag\/provokotype?src=hash&amp;ref_src=twsrc%5Etfw\">#provokotype<\/a> to <a href=\"https:\/\/twitter.com\/hashtag\/prototype?src=hash&amp;ref_src=twsrc%5Etfw\">#prototype<\/a>.<\/p>&mdash; Martin Jordan ? ? @martinjordan@mastodon.social (@Martin_Jordan) <a href=\"https:\/\/twitter.com\/Martin_Jordan\/status\/1600911049469067264?ref_src=twsrc%5Etfw\">December 8, 2022<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"has-h-3-font-size wp-block-heading\">What\u2019s next<\/h2>\n\n\n\n<p>There are less than 2 weeks left to work. So let\u2019s see what things I can get finished and published. Getting at least another blog post out would be good. <\/p>\n\n\n\n<p>On Monday, Nadine and I will run the first version of our new introduction to accessibility module. After that, it will become part of the onboarding week for new starters. As there aren\u2019t that many new starters in December, we also invited people who joined in the past couple of months.<\/p>\n\n\n\n<p>We\u2019ll spend the entire Thursday on a delivery offsite, including design, engineering, product, and transformation. We will have some inputs, a few rounds of unconference sessions and a quick show and tell.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In his 32nd week at DigitalService, Martin co-ran a half-day design team get-together and used it to reflect on achievements, review design principles and discuss the next priorities for the discipline.<\/p>\n","protected":false},"author":1,"featured_media":636,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,7],"tags":[],"class_list":["post-635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english","category-weeknote","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Week #32 at the Digital Service: Notes for 5\u20139 December - Verwaltungsgestaltung \u2022 Notizen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/\"},\"author\":{\"name\":\"Martin Jordan\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#\/schema\/person\/701c6d4d31c2f752efcdb1c45fb7a25d\"},\"headline\":\"Week #32 at the Digital Service: Notes for 5\u20139 December\",\"datePublished\":\"2022-12-11T21:51:29+00:00\",\"dateModified\":\"2022-12-11T23:46:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/\"},\"wordCount\":927,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/#organization\"},\"image\":{\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/wp-content\/uploads\/2022\/12\/Design-Team-Topic-collection.jpg\",\"articleSection\":[\"English\",\"Weeknote\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/\",\"url\":\"https:\/\/verwaltungsgestaltung.de\/notizen\/2022\/12\/11\/week-32-at-the-digital-service-notes-for-5-9-december\/\",\"name\":\"Week #32 at the Digital Service: Notes for 5\u20139 December - 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