Complimentary to talks and articles, podcasts are a great medium to discuss work, test ideas and learn new things. When 2 opportunities arose, I embraced them, because explaining our taxpayer-funded work is a core part of my job. And I should do that in a format that works well for people.
One of the 2 podcasts is in English, and the other one is in German. We recorded them in April, they are both out, and I’m glad with the results.
During the User Needs First Conference in Amsterdam, Randy Semeleer invited Kara Kane, Morten Meyerhoff Nielsen, and me to examine government service transformation across borders. We compare approaches in various countries and share what inspires us today. We touch on design leadership, the power of senior support—including the king—and how both culture and structure enable innovative work.
A few days later, I visited Ann-Christin Ahrens and Daniela Hensel’s recording studio at why does robin. They were curious to hear about service design in the German public sector, what works and what doesn’t, and what that ominous Service Standard is about. I told them, and they had yet further questions.
I often think while talking, which makes recording a podcast a little intimidating. Will things make sense at the end? Will listeners find it worthwhile? The 3 hosts created the most comfortable atmosphere possible and guided the conversations masterfully, so I am satisfied with the results.
I hope I receive some feedback on the format and content.