Martin spoke with representatives from several states and larger municipalities who were curious about the Service Standard. He also participated in 3 separate 2026 planning and roadmapping sessions – with teams and the design & user research discipline leadership team.
Category: English
Week #195 at the Digital Service: Notes for 19–23 January
Kicking off 2026 for the user research sub-discipline, Martin participated in a half-day onsite to look back and ahead. In week #195, he also co-facilitated a 2-day workshop on a substantial Service Standard extension with colleagues from all levels of government and from across Germany.
Week #192 at the Digital Service: Notes for 29 December 2025–2 January 2026
Martin didn’t work yet in his week 192 at DigitalService, but he wrote down some 26 hopes for 2026.
Week #191 at the Digital Service: Notes for 22–26 December
In his last post for 2025, Martin used time in his week 191 to review his 25 hopes for the year.
Week #190 at the Digital Service: Notes for 15–19 December
In his week 190 at Digital Service, Martin wrapped up work for 2025. He got a blog post on service thinking and service design work out and puts these activities in the context of the modernisation agenda of the Federal government.
Week #189 at the Digital Service: Notes for 8–12 December
In week 189, Martin saw a pending blog post on his international community work published, and he progressed another on service design in German government. He was in a kick-off workshop for new work adjacent to the Service Standard.
Week #188 at the Digital Service: Notes for 1–5 December
Martin went to Paris in week #188 to join a life events workshop at the OECD. He also ran an afternoon session on his discipline on AI.
Week #187 at the Digital Service: Notes for 24–28 November
After supporting the cross-government identity and design system since April, Martin co-hosted a 2-hour interactive session with public servants from all over Germany. Martin also co-hosted an international call on service patterns and a cross-government user research gathering. He also visited the policy team responsible for digital identity common components to discuss the binding Service Standard.
Week #186 at the Digital Service: Notes for 17–21 November
Introducing the Service Standard to service owners and designers in the city-state of Hamburg in more detail, Martin travelled there on Tuesday. He also opened service design roles and had conversations with colleagues at the European Commission and the OECD.
Week #185 at the Digital Service: Notes for 10–14 November
In week 185, Martin went to the city of Wiesbaden, the state capital of Hesse, to co-run the annual Public Service Lab Day. He gave a talk about the Service Standard to local and state government colleagues. Additionally, he conducted 2 workshops on the cross-government identity and design system.