Martin spent the first 2 days of his week 228 at a leadership offsite discussing strategic priorities for the coming months. He also met with colleagues at the German pension provider, the state supplier for digital identity, and GDS colleagues in London. Martin also ran his 14th public sector meetup in Berlin.
Week #227 at the Digital Service: Notes for 31 August–4 September
Martin welcomed 5 new starters – 3 user researchers and 2 content designers – to the team in week 227. He co-ran a product review session with a justice service and helped prepare upcoming Service Standard peer reviews.
Week #226 at the Digital Service: Notes for 24–28 August
For the 5th time, Martin co-ran the GDS-developed ‘Introduction to service design’ in Germany. For the first time, it was deeply intertwined with the Service Standard. He also reflected on the lack of interest in service quality and people rejecting the standard.
Week #225 at the Digital Service: Notes for 17–21 August
In week 225, Martin created mini-posters on service quality criteria for the upcoming service design training. He also worked through the findings of an accessibility report, discussed prototype principles and reviewed the open roadmap design pattern.
Week #224 at the Digital Service: Notes for 10–14 August
Martin bade farewell to a colleague in user research, presenting a custom gift. He also finished a draft on naming government services and had conversations about improving shared components in his week 224.
Week #223 at the Digital Service: Notes for 3–7 August
Martin worked on his autumn talks on policy and service design in week 223 at Digital Service. He also did accessibility testing, participated in a workshop on civic ledgers and joined the quarterly planning for the Service Standard.
Week #222 at the Digital Service: Notes for 27–31 July
Martin joined the Service Standard team’s onsite in his week 222. He also invited people to upcoming training, worked on guidance and helped prepare peer reviews. He furthermore met with the accessibility testing team of the Federal Information Technology Centre.
Week #221 at the Digital Service: Notes for 20–24 July
In week 221, Martin returned to work after a short summer vacation week. He worked with the now much larger Service Standard team on guidance, an interactive learning feature, peer reviews, and community engagement.
Week #219 at the Digital Service: Notes for 5–10 July
Before his summer vacation, Martin collaborated with colleagues from the user-centred design sub-disciplines for an educative lunch-and-learn format. Out of personal context, he also reflected on the work that Digital Service does to ensure trust in government and the state in digital spaces.
Week #218 at the Digital Service: Notes for 29 June–2 July
In week 218 at Digital Service, Martin participated in the presentation of a paper on common digital identity components and how they work in practice, a document co-created and co-presented by user researchers from 7 public sector organisations. Martin also worked on training, supported a qualitative study, and discussed spend controls.