Week #168 at the Digital Service: Notes for 14–18 July 2025

In week 168 at Digital Service, Martin put out a celebratory Service Standard cake that was gone in no time. He also participated in an exploratory workshop about a possible new project, and he has some reflections on assistive technology and the state of digital healthcare.

Week #165 at the Digital Service: Notes for 23–27 June 2025

In week 165 at the Digital Service, Martin participated in a panel on accessibility, met with the Head of User Experience Design of the EU Digital Identity Wallet project, and celebrated the decision that the Service Standard receives its legal instrument.

Week #163 at the Digital Service: Notes for 9–13 June 2025

In week 163, Martin joined discussions with ministerial stakeholders on the ongoing Service Standard and the umbrella brand work. He participated in an expert interview with a former 18F researcher while his colleagues published a blog post about professionalising the user research profession at Digital Service.

Talk: Protecting our practice

At the 2025 User Needs First Amsterdam conference, Kara and Martin reflected on current events and discussed what the government design community can do to protect its practice. Their talk has been recorded and is available on YouTube.

Week #161 at the Digital Service: Notes for 26–30 May 2025

Working week 161 at Digital Service was a bit short for Martin. He welcomed a delegation from Jordan, who were interested in good public service development. Together with his colleague Sonja, he also shared how the user-centred design discipline grew in the past few years at Digital Service in a cross-government exchange format.