Week #84 at the Digital Service: Notes for 4–8 December 2023

Week 84 at Digital Service has been dense for Martin. He co-ran a community meetup on clear language, co-delivered a webinar on following the Service Standard, and co-facilitated his discipline’s Christmas get-together. The latter included a gingerbread house competition. Martin also spent significant time with justice services work.

Talk: The long slog of public service design

Photo: Hazal Arpalikli

At the ‘Service Design in Government’ conference in Edinburgh in September 2023, Kara Kane and Martin Jordan delivered their talk ‘The long slog of public service design’. Now, the recording of their presentation is available for rewatch.

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Kategorisiert in English, Vortrag

Week #82 at the Digital Service: Notes for 20–24 November 2023

Martin helped prepare the 4th local public sector innovation meetup on reshaping urban mobility. He continued with staffing, hiring and recruitment duties. Together with his UK government colleagues, he made progress on preparing for the big 24-hour remote conference next week. He also prioritised accessibility activities in his 82nd week at Digital Service.

Week #81 at the Digital Service: Notes for 13–17 November 2023

Martin travelled across Germany in his week 81 at Digital Service. He attended the autumn conference of the community of practice network NExT in Wiesbaden to present his design community and give a talk. Afterwards, he co-ran the Public Service Lab Day, a conference in Cologne, together with the city’s innovation office.

Week #78 at the Digital Service: Notes for 23–27 October 2023

Maturing the approach to content design has been 1 of 5 annual topics for Martin. He is about to open the first-ever content design role in German government and works on accompanying content. Martin also does a breakdown of all significant activities until the end of the year in his week 78 at Digital Service.

Week #77 at the Digital Service: Notes for 16–20 October 2023

On Thursday, Martin co-ran the annual Delivery Offisite with over 60 people from all delivery disciplines participating. On Friday, in his 77th week at Digital Service, he shared work on justice services with the advisory council of the government’s digital strategy.

Week #76 at the Digital Service: Notes for 9–13 October 2023

In week 76, Martin worked closely with the team, developing the digital court claims service. He also co-led a session at the NExT camp and joined a community workshop of the Creative Bureaucracy Festival. During a lunch break, he gave his recent conference talk on the long slog of public service design to interested colleagues.