Autor: Martin Jordan

Martin took the big stage together with GDS colleague Kara to talk about the long slog of public service design. He also organised a community gathering for international colleagues and co-ran an open studio night – all part of the Service Design Global Conference in Berlin.

Discussing people’s performances and possible salary changes, participating in workshops and having many conversations throughout the short week, Martin was busy in week 74 at Digital Service. He also started preparing for the coming week, which includes a conference talk, a community gathering and an open studio night.

Martin was out and about in his week 73 at DigitalService, travelling to Edinburgh to participate and talk at the ‘Service Design in Government’ conference. With his GDS colleague Kara, he spoke about the long slog of public service design, a topic that resonated with people. Martin also co-ran a remote community of practice gathering on design systems for German public servants.

DigitalService opened its doors again in Martin’s week 72 there. He helped organise and run a public-facing meetup on ‘designing a more digital Berlin’. He also worked more closely with some teams, prepared performance reviews and saw the first peer-review report against the Service Standard getting published.

In week 71 at Digital Service, Martin welcomed 20 new Work4Germany fellows with a talk about enabling factors for public sector transformation. He also prepared the next Service Standard report for publication and announced local events for autumn.

Colleagues from the Federal Ministry of Justice joined for a 3-hour workshop around applying the Service Standard to new justice services and what that means in practice. Martin also participated in several workshops throughout his week 70 at Digital Service – discussing matrix org structures, cross-discipline objectives and improved ways of working together.

Martin got a blog post on community work published, opened the second user research role and prepared various autumn activities. He also visited colleagues at the government’s open house weekend in week 68 at Digital Service.

During his week 67 at Digital Service, Martin was glad to see the 3rd Service Standard report published – documenting the team’s work on the digital identity service component ‘BundesIdent’. Throughout the week, he made progress with preparing articles, talks, and events for the coming weeks and months.

Martin’s week 66 at DigitalService offered some challenges. He reflects on why some are similar to previous work contexts, and others are specific to Germany. He also made progress with some international and public speaking work.

In only 3 working days in week 65 at Digital Service, Martin got a few things done. He continued talking about the Service Standard inside and outside of the organisation, covering improvements, related training, reviews and reporting.