Beim Public Service Lab Day 2023 in Köln sprach Marlene Kettner vom DigitalServices des Bundes über die digitale Transformation von Justizservices.
Week #85 at the Digital Service: Notes for 11–15 December 2023
Wrapping up work for 2023 early, Martin co-ran a Lunch and Learn session on ‘why we’ll never start with the right thing’ in his week 85 at Digital Service. He also co-delivered an accessibility update and outlook for 2024.
Week #84 at the Digital Service: Notes for 4–8 December 2023
Week 84 at Digital Service has been dense for Martin. He co-ran a community meetup on clear language, co-delivered a webinar on following the Service Standard, and co-facilitated his discipline’s Christmas get-together. The latter included a gingerbread house competition. Martin also spent significant time with justice services work.
Talk: The long slog of public service design
At the ‘Service Design in Government’ conference in Edinburgh in September 2023, Kara Kane and Martin Jordan delivered their talk ‘The long slog of public service design’. Now, the recording of their presentation is available for rewatch.
Week #82 at the Digital Service: Notes for 20–24 November 2023
Martin helped prepare the 4th local public sector innovation meetup on reshaping urban mobility. He continued with staffing, hiring and recruitment duties. Together with his UK government colleagues, he made progress on preparing for the big 24-hour remote conference next week. He also prioritised accessibility activities in his 82nd week at Digital Service.
Week #81 at the Digital Service: Notes for 13–17 November 2023
Martin travelled across Germany in his week 81 at Digital Service. He attended the autumn conference of the community of practice network NExT in Wiesbaden to present his design community and give a talk. Afterwards, he co-ran the Public Service Lab Day, a conference in Cologne, together with the city’s innovation office.
Vortrag: Nutzerfreundlich digitalisieren mit dem Servicestandard
Auf der Smart Country Convention 2023 sprachen Caroline Merz und Martin Jordan vom DigitalService des Bundes über die Anwendung des Servicestandards im Allgemeinen sowie im Konkreten bei der Digitalisierung von Justizservices.
Week #79 at the Digital Service: Notes for 30 October–3 November 2023
After recovering from another round of COVID, Martin was able to attend his colleague Charlotte’s TEDx talk in Potsdam. He also worked on new user-centred design roles and scalable accessibility training and various upcoming community events in his week 79 at Digital Service.
Week #78 at the Digital Service: Notes for 23–27 October 2023
Maturing the approach to content design has been 1 of 5 annual topics for Martin. He is about to open the first-ever content design role in German government and works on accompanying content. Martin also does a breakdown of all significant activities until the end of the year in his week 78 at Digital Service.
Week #77 at the Digital Service: Notes for 16–20 October 2023
On Thursday, Martin co-ran the annual Delivery Offisite with over 60 people from all delivery disciplines participating. On Friday, in his 77th week at Digital Service, he shared work on justice services with the advisory council of the government’s digital strategy.