Autor: Martin Jordan

Week 115 was short for Martin, with only 2 working days before leaving for holidays. He co-ran a peer review for a new justice service, helped with naming a service for policymakers, and did some planning and editing for articles.

In week 113, Martin spoke at the CityLAB Summer Conference and participated in a panel discussion on future operating and business models for public services at the Zukunftskongress. He also co-led a lunch & learn session on metrics and how we measure service transformation impact.

Another dense week 112 included a design and user research offsite, a world café session on the citizen-centred welfare state, a meet-and-greet with tech entrepreneurs, an exchange with a former digital minister and co-founder of the US Digital Service, and a pub quiz.

Week 111 at Digital Service was intense. It included multiple international workshops, in-person and remote community gatherings with talks and a visit of Italy’s former Head of Service Design.

Martin wrote and gave 3 talks in his week 110. He had exchanges with folks from the UK Cabinet Office, the Free University of Brussels, Google, and Amazon. He also welcomed new people to the organisation with a reworked introduction including the new delivery principles.

In week 109 at Digital Service, Martin helped finish 12 new delivery principles with his heads of delivery colleagues. He also met with other public sector units and explored what further forms of collaboration could look like.

In week 108 at Digital Service, Martin summarised the accessibility work of the previous week in the all-hands session, co-delivered a talk on user-centricity and procurement, participated in a strategy exchange with the Chief of Staff & Strategy, and started preparing content for more new starters.

Week 107 was intensively dense. Martin published a blog post, helped launch an accessibility tool, co-ran an accessibility check for a service team, helped review product designs in the legal space, gave a barcamp talk, built a conference website, and ran a portion of a 5×5 km relay race.

Week 106 at Digital Service involved running introductions for newbies, writing a blog post about accessibility, and preparing further activities for the upcoming Global Accessibility Awareness Day.

In week 105, Martin celebrated two years at Digital Service. He is still putting reflections together in writing but proudly co-presented the work happening around justice services with colleagues from UK Justice Digital. Martin also welcomed two new starters and contributed to creating an accessibility data tool.