Four new user-centred design people started at Digital Service in Martin’s week 101. He welcomed them with a new format. He also continued interviewing more candidates and opened yet another role. Together with colleagues, he met with state-level experts on the topic to discuss accessibility.
Talk: Designing good public services for everyone
Principal UX designer Charlotte Vorbeck took the iconic TEDx stage to talk about designing good public services for everyone. She positions the user-centred government transformation work in its larger context, describes the constraints and shares her wins.
Week #100 at the Digital Service: Notes for 25–29 March 2024
Before the long Easter weekend, Martin joined an engaging strategy discussion round. He also co-ran an accessibility introduction session, planned forthcoming events, and considered leverage points for the Service Standard.
Week #99 at the Digital Service: Notes for 18–22 March 2024
Martin was in the spotlight in week 99 at Digital Service when contributing to videos the communications team filmed. He also continued contributing to the digital strategy’s learning clusters working stream.
Vortrag und Diskussion: User Research im Unternehmen verankern
Sonja Wilczek, Senior User Researcherin beim DigitalService des Bundes, war zum UX Chat des Berufsverband der Deutschen Usability und User Experience Professionals, German UPA, eingeladen. Sie sprach darüber, User Research im Unternehmen zu verankern. Nach einem 20-Minuten-Vortrag war reichlich Zeit für Austausch und Fragen der Zuschauenden.
Week #98 at the Digital Service: Notes for 11–15 March 2024
In week 98, Martin spoke about the Service Standard a couple more times together with his colleague Caro to various public sector audiences. He also supported exchange between various lighthouse projects of the Federal digital strategy. Besides, Apolitical recognised his community work by adding him to a ‘Government Talent Trailblazer’ list.
Week #97 at the Digital Service: Notes for 4–8 March 2024
Fully back from annual leave, Martin joined and co-hosted the second cross-sector design system working session at Digital Service’s office. With a sudden movement regarding the Service Standard, he also joined its rebooted sounding board for a working session.
Week #96 at the Digital Service: Notes for 26 February–1 March 2024
Martin returned to the office after his long 3-week break and jumped right back into various things in his week 96 at Digital Service. On the first day, he discussed narratives for a short film, made a hiring decision for the first-ever content designer and caught up on research around digital strategy projects.
Week #95 at the Digital Service: Notes for 19–23 February 2024
Martin’s week 95 was not a work week. He did reflect on things he saw when visiting Taiwan: a future preparedness for emergencies and what it takes to change paper forms.
Week #94 at the Digital Service: Notes for 12–16 February 2024
Martin vacationed during his week 94 at Digital Service. For colleagues running a sprint, he still offered remote input ahead of it through sketches and notes. He also contemplated British road signs and local government departmental logos in Hong Kong.