Category: Weeknote

In week 202 at Digital Service, Martin helped with facilitating a 2-day workshop on service quality criteria with cross-government colleagues. He also wrote conference submissions and discussed new guidance, blog posts and a citizen survey.

Martin participated in a federal-level government branding and design workshop in his week 198 at Digital Service. He provided input to the D-Stack consultation process, cleared a white paper, discussed a government trust survey and witnessed great small improvements to the Service Standard website.

Service Standard work continued in Martin’s week 197, with more guidance published, more interaction design and content support arriving, and service quality work soon involving citizen workshops. Martin also completed service design interviews and is now preparing another role opening.

Martin spoke with representatives from several states and larger municipalities who were curious about the Service Standard. He also participated in 3 separate 2026 planning and roadmapping sessions – with teams and the design & user research discipline leadership team.

Kicking off 2026 for the user research sub-discipline, Martin participated in a half-day onsite to look back and ahead. In week #195, he also co-facilitated a 2-day workshop on a substantial Service Standard extension with colleagues from all levels of government and from across Germany.

In Martin’s first full working week, he participated in a 2-day leadership offsite, interviewed more service design candidates and prepared new publications.

Martin didn’t work yet in his week 192 at DigitalService, but he wrote down some 26 hopes for 2026.