Kategorie: Weeknote

Working week 161 at Digital Service was a bit short for Martin. He welcomed a delegation from Jordan, who were interested in good public service development. Together with his colleague Sonja, he also shared how the user-centred design discipline grew in the past few years at Digital Service in a cross-government exchange format.

Week 159 at DigitalService included Global Accessibility Awareness Day, for which Martin and colleagues set up the first version of an accessibility awareness and testing lab. Martin also co-ran 2 related events, internationally and locally.

In week 158, the new government took over, and the first-ever Ministry for Digitalisation and State Reform was created. The minister was appointed and got a significant remit. Martin participated in roll-out and kick-off workshops for design systems and a cross-government brand. He also prepared events for the upcoming Global Accessibility Awareness Day.

Martin recorded a podcast conversation on service design and the Service Standard in his week 156 at Digital Service. He also helped make a prototype for the new Service Standard home and planned the next peer reviews as well as forthcoming community events.

Martin had a shorter week 155 at Digital Service. He participated in various content workshops, led a cross-government community event on automation and AI, and opened up new design roles.

In week 154 at Digital Service, Martin travelled to Amsterdam for the 3-day User Needs First International Design in Government conference. He spoke, contributed to a podcast, recorded his colleagues’ sessions, had many conversations, and distributed the latest edition of The Service Gazette.

In week #153 at Digital Service, Martin visited the DigitalAgentur Brandenburg, participated in a Service Standard content workshop, and wrapped up the latest Service Gazette.

Martin went westwards in his week 152 to attend the annual congress of the IT Planning Council in Hanover. He also witnessed another justice service going live and put in a 3-day vacation and weekend shift to get the latest Service Gazette to the finishing line.

In week 151, Martin met with senior executives of GovTech Singapore. He did some hands-on work related to Service Standard content structure and greeted the new user research operations working student. Martin also recorded bits for a podcast.

Celebrating week 150 at Digital Service, Martin participated in a Service Standard content kick-off workshop, contributed to ongoing value estimation for service transformation work and planned upcoming community formats.