Kategorie: Weeknote

Colleagues from the Federal Ministry of Justice joined for a 3-hour workshop around applying the Service Standard to new justice services and what that means in practice. Martin also participated in several workshops throughout his week 70 at Digital Service – discussing matrix org structures, cross-discipline objectives and improved ways of working together.

Martin got a blog post on community work published, opened the second user research role and prepared various autumn activities. He also visited colleagues at the government’s open house weekend in week 68 at Digital Service.

During his week 67 at Digital Service, Martin was glad to see the 3rd Service Standard report published – documenting the team’s work on the digital identity service component ‘BundesIdent’. Throughout the week, he made progress with preparing articles, talks, and events for the coming weeks and months.

Martin’s week 66 at DigitalService offered some challenges. He reflects on why some are similar to previous work contexts, and others are specific to Germany. He also made progress with some international and public speaking work.

In only 3 working days in week 65 at Digital Service, Martin got a few things done. He continued talking about the Service Standard inside and outside of the organisation, covering improvements, related training, reviews and reporting.

The values of the Digital Service are now manifested in handy stickers – available on vinyl, slides, Slack and Miro. Martin put them to good use in his week 64 at Digital Service while working on Service Standard reporting.

In week 63 at Digital Service, Martin participated in an internal accessibility check. He spent 1.5 days in various workshops and joined a lunch conversation on resilience.

In week 61, Martin co-ran an international call on digital certificates and wallets and supported the first regular monthly cross-public sector user research exchange. He also continued to wrangle with the Service Standard and its implementation.

Wrapping up the work on the digital identity service component, Martin spent time in user research sessions and reviewed related material in week 60 at Digital Service. He also got the kick-off meeting for his new cross-public sector community of practice on user-centred design announced.

Martin’s week 59 at Digital Service was dense and intense. He got the long-mentioned Service Standard blog post and team self-reports out, co-ran a meetup and helped run a fish bowl conversation as part of the Creative Bureaucracy Festival.