Week #195 at the Digital Service: Notes for 19–23 January

Kicking off 2026 for the user research sub-discipline, Martin participated in a half-day onsite to look back and ahead. In week #195, he also co-facilitated a 2-day workshop on a substantial Service Standard extension with colleagues from all levels of government and from across Germany.

Week #187 at the Digital Service: Notes for 24–28 November

After supporting the cross-government identity and design system since April, Martin co-hosted a 2-hour interactive session with public servants from all over Germany. Martin also co-hosted an international call on service patterns and a cross-government user research gathering. He also visited the policy team responsible for digital identity common components to discuss the binding Service Standard.

Vortrag: Gute Digitalisierung braucht gute Laune!

Foto: Manuel Emme

Dr. Katharina Große vom Staatsministerium Baden-Württemberg sprach auf dem Public Service Lab 2025 in Wiesbaden über die innere Verwaltungstransformation, die nötig ist, damit Digitalisierung endlich gelingt. Sie stellte ihre praktische Arbeit im TränsformerHub_bw vor.

Week #186 at the Digital Service: Notes for 17–21 November

Introducing the Service Standard to service owners and designers in the city-state of Hamburg in more detail, Martin travelled there on Tuesday. He also opened service design roles and had conversations with colleagues at the European Commission and the OECD.