In week 117 at Digital Service, Martin started promoting new content design roles for 2 service areas, participated in a workshop on a more disability-inclusive recruitment process, and supported further accessibility work. The media have picked up his work on updating the German Service Standard.
Week #116 at the Digital Service: Notes for 15–19 July 2024
Week 116 at Digital Service was short for Martin as he only returned from holidays on Friday. He welcomed a former GDS colleague to the office. He also started reflecting on a book on managing people he started reading this week.
Week #115 at the Digital Service: Notes for 8–12 July 2024
Week 115 was short for Martin, with only 2 working days before leaving for holidays. He co-ran a peer review for a new justice service, helped with naming a service for policymakers, and did some planning and editing for articles.
Week #113 at the Digital Service: Notes for 24–28 June 2024
In week 113, Martin spoke at the CityLAB Summer Conference and participated in a panel discussion on future operating and business models for public services at the Zukunftskongress. He also co-led a lunch & learn session on metrics and how we measure service transformation impact.
Week #112 at the Digital Service: Notes for 24–28 June 2024
Another dense week 112 included a design and user research offsite, a world café session on the citizen-centred welfare state, a meet-and-greet with tech entrepreneurs, an exchange with a former digital minister and co-founder of the US Digital Service, and a pub quiz.
Week #111 at the Digital Service: Notes for 10–14 June 2024
Week 111 at Digital Service was intense. It included multiple international workshops, in-person and remote community gatherings with talks and a visit of Italy’s former Head of Service Design.
Week #110 at the Digital Service: Notes for 3–7 June 2024
Martin wrote and gave 3 talks in his week 110. He had exchanges with folks from the UK Cabinet Office, the Free University of Brussels, Google, and Amazon. He also welcomed new people to the organisation with a reworked introduction including the new delivery principles.
Week #109 at the Digital Service: Notes for 27–31 May 2024
In week 109 at Digital Service, Martin helped finish 12 new delivery principles with his heads of delivery colleagues. He also met with other public sector units and explored what further forms of collaboration could look like.
Week #108 at the Digital Service: Notes for 20–24 May 2024
In week 108 at Digital Service, Martin summarised the accessibility work of the previous week in the all-hands session, co-delivered a talk on user-centricity and procurement, participated in a strategy exchange with the Chief of Staff & Strategy, and started preparing content for more new starters.
Week #107 at the Digital Service: Notes for 13–17 May 2024
Week 107 was intensively dense. Martin published a blog post, helped launch an accessibility tool, co-ran an accessibility check for a service team, helped review product designs in the legal space, gave a barcamp talk, built a conference website, and ran a portion of a 5×5 km relay race.