In week 218 at Digital Service, Martin participated in the presentation of a paper on common digital identity components and how they work in practice, a document co-created and co-presented by user researchers from 7 public sector organisations. Martin also worked on training, supported a qualitative study, and discussed spend controls.
Week #217 at the Digital Service: Notes for 22–26 June
Week 217 brought the design and user research discipline together for the yearly summer offsite. Consisting of almost 50 people now, the discipline is bigger than ever, which demanded some collective reflection and sensemaking. During the week, Martin reviewed a cross-government paper in the making, pitched the open roles at a meetup and continued to interview candidates.
Talk: From legacy data to public infrastructure
Service Design Drinks Berlin discussed ‘Transforming the public sector’ at its May 2026 event. It was hosted in Wikimedia’s community space. Senior designer Nadine Stammen gave a talk about moving ‘From legacy data to public infrastructure’.
Vortrag: Services, die funktionieren und Vertrauen schaffen
Auf der CityLAB Sommerkonferenz 2026 sprachen Thomas Bendig vom Digitalministerium und Martin Jordan vom DigitalService über die digitale Dachmarke und den Servicestandard. In ihrem Vortrag zeigen sie auf, wie mit beiden Ansätzen im Kombination gute Services entstehen und Vertrauen in den Staat geschaffen werden kann.
Week #216 at the Digital Service: Notes for 15–19 June
Martin was away for 2 days at a leadership offsite during his week 216 at Digital Service. He participated in the annual salary cycle workshop and received useful training. He also got a blog post about the delivery principles published, and interviewed more candidates for open roles.
Week #215 at the Digital Service: Notes for 8–12 June
Martin went to Copenhagen for Future Days in his week 215. Before doing that, he spoke on a panel on accessible services and inclusive organisations. He also saw a new government website we sketched 10 months ago finally go live.
Week #214 at the Digital Service: Notes for 1–5 June
In his week 214 at Digital Service, Martin co-presented at the CityLAB Summer Conference on ‘Services that work and build trust’. He also co-hosted an evening meetup on ‘Money and taxes’, worked on service design training and spoke to Norwegian colleagues.
Talk: A different kind: design in the public sector
At UX Camp Europe 2026, Martin delivered a talk titled ‘A different kind: design in the public sector’ – returning to the bar camp 10 years after he spoke about his government design for the first time.
Week #212 at the Digital Service: Notes for 19–22 May
In a packed week, Martin supported Global Accessibility Awareness Day activities. He published a new blog post on progress in accessibility. He also witnessed the launch of a new resource and the extension of a tool. On Sunday, he also joined UX Camp Europe to give a talk.
Week #211 at the Digital Service: Notes for 11–15 May
Martin worked a shorter week due to a public holiday, but then used that day to meet with a colleague in Latvia to compare notes. He also interviewed more candidates, made staffing decisions, and worked on a new blog post on accessibility efforts.